Terms of Use

PRIVACY POLICY

HIVE PUPPY YOGA

Last updated: [to be completed]

This privacy policy (hereinafter the "Policy") describes the practices of HIVE PUPPY YOGA (hereinafter "we", "our", "us") regarding the collection, use, disclosure, retention, and protection of personal information, in accordance with the Act respecting the protection of personal information in the private sector (RLRQ, c. P-39.1), as amended by Law 25.

1. DEFINITION OF PERSONAL INFORMATION

For the purposes of this Policy, "personal information" means any information concerning a natural person that allows, directly or indirectly, to identify them.

2. COLLECTION OF PERSONAL INFORMATION

We only collect personal information necessary for the purposes specified below, including:

First and last name
Contact information (email address, phone number)
Reservation-related information
Payment information (processed by secure third-party providers)

This information is collected notably when you:

make a reservation;
communicate with us;
fill out an online form.

3. PURPOSES OF COLLECTION

Personal information is collected and used for the following purposes:

To provide and administer our services;
To manage reservations and events;
To communicate with customers;
To ensure compliance with our legal and regulatory obligations;
To improve the quality of our services.

We commit to limiting the collection of information strictly necessary for these purposes.

4. CONSENT

By providing your personal information, you consent to its collection, use, and disclosure in accordance with this Policy.

In accordance with Law 25, consent must be explicit, free, informed, and given for specific purposes. It can be withdrawn at any time, subject to legal or contractual obligations.

5. DISCLOSURE TO THIRD PARTIES

We do not sell, exchange, or rent your personal information.

However, we may disclose certain information to third parties in the following cases:

Service providers (e.g., payment platforms, booking tools);
Contractual partners necessary for the provision of services;
Competent authorities, when required by law.

In all cases, we ensure that these third parties comply with confidentiality and protection obligations in accordance with legal requirements.

6. TRANSFER OUTSIDE QUEBEC

In some cases, your personal information may be disclosed or hosted outside of Quebec. In such an event, we conduct a privacy impact assessment and ensure that the information benefits from adequate protection in accordance with Law 25.

7. RETENTION OF INFORMATION

Personal information is retained only for the duration necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

At the end of this period, the information is destroyed or anonymized securely.

8. SECURITY MEASURES

We implement appropriate physical, administrative, and technological security measures to protect personal information against:

unauthorized access;
disclosure;
loss;
theft.

9. RIGHTS OF DATA SUBJECTS

In accordance with applicable legislation, you have the following rights:

Right to access your personal information;
Right to rectification;
Right to withdraw your consent;
Right to erasure or de-indexing, where applicable;
Right to file a complaint with the Commission d’accès à l’information du Québec.

Any request must be made in writing.